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Privacy Policy

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Introduction


Actuality360 (a trading style of Ian Glen, a sole trader) ("we," "us," "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect
We may collect the following information:

  • Personal details: Name, email address, phone number, and any other details you provide when contacting us or signing up for services.

  • Business details: Company name, job title, and relevant professional information.

  • Marketing preferences: Your preferences for receiving communications from us.

 

2. How We Use Your Information
We use your personal data for the following purposes:

  • Administration and accounting: To manage bookings, process payments, and provide our services.

  • Communication: To respond to inquiries or requests.

  • Marketing: To send newsletters, updates, or promotional materials via Mailchimp, where you have opted in.

 

3. Marketing Communications
We maintain a marketing list through Mailchimp to send updates about our services, resources, and events. You will only receive marketing communications if you have given us explicit consent. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

 

4. Data Sharing
We do not sell, rent, or trade your personal information. We may share your data with third-party providers (e.g., Mailchimp) to support our services, and we ensure they comply with data protection laws.

 

5. Data Retention
We retain your personal information for as long as necessary for administration, accounting, and legal purposes. Marketing data will be retained until you opt out or request its deletion.

 

6. Data Security
We take appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or loss.

 

7. Your Rights
Under the UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to the processing of your data.

  • Withdraw your consent for marketing communications.

  • Complain to the Information Commissioner's Office (ICO) if you believe your data has been misused.

 

8. Cookies
Our website may use cookies to improve your experience. You can manage your cookie preferences through your browser settings.

 

9. Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
ian@actuality360.co.uk

 

10. Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

 

Last updated: 19 Jan 2025

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